Absolutely! If you need something a little different, just get in touch through our contact form and let us know what you have in mind. We’re always happy to consider bespoke requests and will do our best to accommodate you and your animal, depending on the service required. 💕🐾

Every animal is different, so if you have a specific request, just ask!

We provide our animal care services across Lancaster and surrounding areas, including Pilling, Hambleton, Preesall, Morecambe and nearby locations. 💕

We’re also happy to consider bookings further afield, including Kendal, the Lake District and Blackpool, with an additional travel/fuel charge depending on the distance.

Not sure if we cover your area? Just send us your postcode through our contact form, and we’ll be happy to check for you. 🐶🐴🐱🐰

Simply fill in our contact form with your details, the service you’re interested in, your preferred date and any other information we need to know about your animal.

We’ll get back to you to discuss your requirements, check availability and agree the details with you. Your booking is only confirmed once we have replied and confirmed it with you. 💕🐾

We recommend booking as early as possible, especially for weekends, holidays and busier periods, to give us the best chance of securing your preferred date and time. 💕

Need care at short notice? Don’t worry! You can still contact us through our contact form and we’ll always do our best to help, subject to availability. 🐾✨

Absolutely! We understand that every animal has their own personality, needs and comfort levels. 💕 We’re happy to provide calm, patient and gentle care for nervous, shy or elderly animals, while following their usual routines and any instructions you provide.

We also offer our Helping Paw Package, designed for elderly owners or people with limited mobility who may need an extra helping hand with their pet’s care. 🐾

Before booking, we’ll discuss your animal’s individual needs so we can make sure we’re the right fit for them. 🐶🐱🐴🐰✨

Yes! We provide pet sitting and check-up services in your pet’s own home, allowing them to stay somewhere familiar and comfortable while you’re away. 💕

We can follow their usual routine, including feeding, fresh water, toilet breaks, walks, playtime, cuddles and general care, depending on the service booked.

Our aim is to keep your pet happy, comfortable and settled in their own familiar surroundings. 🐶🐱🐰🐴✨

We accept bank transfers or cash payments on the day of your booking. 💕🐾

Payment details will be provided when your booking is confirmed.

Absolutely! We’re always happy to welcome new clients and their wonderful animals. 💕🐾

Whether you’re looking for regular care, a one-off booking or something a little more bespoke, simply get in touch through our contact form and tell us what you need. We’ll be happy to chat through your requirements and see how we can help. 🐶🐱🐴🐰✨

We understand that plans can change! 💕 If you need to cancel or change your booking, please let us know as soon as possible.

For cancellations made with less than 24 hours’ notice, 50% of the booking fee will be refunded, with the remaining 50% retained to cover the time reserved for your booking.

We’ll always do our best to accommodate changes where possible, depending on availability. 🐾✨

Absolutely! You can join the ML Paws VIP Membership at any time and start enjoying your exclusive member benefits. 🐾💕

The membership is charged monthly, and if you decide to leave, simply give us one month’s notice to cancel. This means your membership will remain active for the notice period, and you can continue enjoying your VIP benefits during that time.

No long-term commitment — just one month’s notice when you’re ready to cancel. ✨